To check the delivery status of your order, please access the shipment link in the shipping confirmation, which we will send you by email as soon as your goods have been packed.

Please register your return using the following link. In the Retourenportal you have the option to create a label for shipping.

With the QR code on the label, paperless shipping is possible, simply have it scanned at a DHL branch or at a packing station.

If you have any further questions, you can contact us by email at [email protected] with your request at any time.

An order can only be changed subsequently if it has not yet been processed. The best thing to do is to contact our customer service staff by email.

You can reach our customer service by email to [email protected].

To cancel your order from wrc-fanshop.com, simply contact our customer service by email so that we can process the cancellation as quickly as possible.

You can reach our customer service by email at [email protected].

The following points may be the reason why you cannot redeem your voucher:

• The voucher has already been used and is therefore redeemed.
• The voucher is already out of date or was only valid during a certain promotional period.
• The voucher can only be used for a specific category.
• The voucher can be redeemed from a certain order value.
• The voucher cannot be redeemed for a promotion that is currently being offered in the shop.

If your voucher doesn't work for another reason, our competent customer service staff will be happy to help you.

You can reach our customer service by email to [email protected].

As soon as your goods have been packed, we will send you your invoice as a PDF file by email to the email address you provided.

If an invoice needs to be reissued, for example with a new invoice recipient, or simply because the invoice can no longer be found, this can be requested via customer service.

You can reach our customer service by email to [email protected].

As a rule, we do not arrange partial deliveries automatically. However, it happens that colleagues in shipping arrange partial deliveries.

If you receive a delivery that is not complete, we have not forgotten the item. The missing items are indicated on the receipts with quantity 0 and will be delivered later.

The expected delivery dates can be found on the order confirmation.

If nothing is noted there or the delivery date has already been exceeded, please contact our customer service staff.

You can reach our customer service by email to [email protected].